2 days after that they declined it, as my account had my name shortened, and wasnt the same as on my cards.
They say on their website it will take 4 days to process it, but after day 4 they asked me for a copy of my cards, which I did (blanked out of course).
They fixed that issue, now it is day 8 and emails are going unanswered.
I won 2.1 million euros here which as I was playing in aud at the time of win would equal a little over 3million the casino hasn’t or won’t acknowledge this and also will only pay it in 10k per month there four it will take them roughly 9years to pay me Wat a joke Before depositing contact support and ask them to not add any bonuses to all of your deposits unless you ask otherwise then you will have no problems with withdrawing.
I have won approx $20.000 and all my withdrawals have been processed within 7 days I have never had an issue once the bonuses were stopped This site is an absolute scam & you have no way of ever getting the money that you have won. It was only processed 5 days after i requested the withdrawal.
They say that any bonus money is not paid but there is no way of seeing the bonus money as opposed to what you have invested. I was then informed by e-mail that the withdrawal had been processed on the 04 August 2014 and i was given a reference number.
Stay away from this site Have had no issues with this casino – won a tidy sum of a few thousand earlier this year and payout was processed within a week. 4 days later, when i had still not received the funds, i contacted support and no response…so, i logged onto the casino (as if i was going to play) and lo and behold, a consultant came online – so, i queried my withdrawal…only to be told that it would take up to 14 business days from the date that it was processed…so, i am waiting.
Is Europa Casino scamming people out of their money and then refusing to pay them when they win? I have requested a proof of payment – still waiting!
I have requested a detailed player account report – still waiting! Best thing to do right now is to STOP PLAYING AT EUROPA CASINO as they are all a bunch of CROOKS!
And we need to warn others so that they don't fall into the same trap as we did!
I was playing on europa casino,i pay with mastercard from bank,but they don t want to pay back my winnings(about 200 euro,not much)-cause-the card is not good to withdraw-i think is a big scam. based on our experienced about this kind of F—–G site ,we won and we tried to transfered to our bank account what we won but it says it takes 4 days the processing fee but when we checked they just said that what we won is not valid because part of the money of what we played is the bonus what they send us after we deposit money to the casino.thats why we never recieve money of what we won.grrrrr only i can say this is a f— site:(….
My experience is, that the game is being monitored and controlled by a person or machine.